Refund policy

Returns and Refunds

We currently offer store credit in exchange for any returns, with the exception of “sale” items that are final sale.

All returns require authorization. If you would like to make a return, Pease request a return authorization here. Once approved, you will receive a prepaid label. Your return must be sent within 4 days (excluding Sunday) after a label has been generated. If you do not send your return in this time frame, your return request will be voided. Credit for returns is the total price of merchandise, not including original shipping, less a $5.95 shipping and restocking fee.

We are unable to process any returns purchased from any story that carries KMJ.

Returns are accepted 14 days within delivery. This 14 day period is from the day your item is delivered, until the day you email us requesting return authorization. All returns must be sent in original packaging, with no signs of wear or distress. We do not accept returns that show any sign of wear, have been tarnished or generally show signs of wear. Sales are final within 14 days of delivery. The delivery date is the date that the tracking information shows delivery.

It is the responsibility of the customer to contact us and request a credit code when their return has been shipped back. 

 

Payment

We currently accept Visa, MasterCard, AmEx and PayPal. And Amazon Pay.